FAQs

Hi, humanoid! Here are the answers to some frequently asked questions. If you don’t see what you’re looking for here, you can contact us with your specific question and we’ll get back to you within 24 Earthly hours.

What is GoStrengths! all about?

GoStrengths! is a social and emotional learning program created using engaging digital animations and accessed online. It comes both in a structured (10 modules) and unstructured (pick your own animations) format. The program is currently used by schools, therapists and coaches, and parents. The animations and modules are based in cutting-edge research from the field of positive psychology and neuroscience. The programs help children cultivate skills such as self-awareness, resilience, problem-solving, optimism, character strengths, self-regulation, and goal-setting. See all of our programs here.

What age range are the programs suitable for?

Programming was originally created for children ages 7-15ish. But honestly, we have children from ages 4-25 using our programs right now. Why? These life skills are universal. To figure out if your child will respond to the animations and characters, have them watch a few of the sample animations on the homepage. Most kids like the program as there is an element of humor which makes the learning engaging.

Will it work for my child?

Our programs are purely informational. We’re not medical professionals, so we always recommend seeing your doctor about any condition you believe your child may be experiencing. We will say that the skills kids learn in the programs can be applied in a variety of domains–they are life skills. Think of these programs like a book (except a lot more fun). We’re providing information in an engaging format and a lot of kids respond to it because it’s relatable and easy to understand.

How long does it take to go through GoStrengths!?

In an ideal world, we’d love for you to block out 25 minutes a week for 10 weeks to roll out, embrace, and engage with all 10 modules in the program. We understand time is precious, so we’ve included express (animations + discussion points) versions of our modules and also an animation catalog with category filters for you to find the topic you’d like to focus upon.

We recommend going through 1 module every week. There are 10 modules in total. Some humanoids prefer to go through it all at once and then go back through it again at a slower pace.

Can I pay by purchase order?

We love credit card transactions, but we understand that doesn’t work for every situation. We’re happy to take a purchase order with a minimum $197 order. If you have questions or need more information (e.g., W9 forms etc.), please email go@gozen.com.

Can I cancel my subscription?

Of course! Most of our programs are only a one-time fee, so there is nothing to cancel as you won’t be billed again! If you’re on a yearly subscription, you can cancel your subscription at any time and you will not be billed again. Cancel by emailing us at go@gozen.com or by filling out a tech support form within the program. Your account will be cancelled within 24 business hours.

Can I download programs?

The programs are only available as online products. Why, oh, why? 🙂 We are consistently updating the content based on research and feedback. We are also consistently adding in new material. We can only continue to update like this when we maintain the online format.

Can I access the program from anywhere in the world?

Of course! The program is online – you can login from anywhere in the world. We house and deliver all videos through extreme powerful servers. If you can see the sample videos on the homepage, you shouldn’t have any issue viewing the program.

Is the program mobile friendly?

Every animation and every express course is mobile friendly. For the GoStrengths! Narrated course and GoTrains! modules, you need a browser that supports flash. The content of both the express and narrated courses are the same 🙂

Can I see what the program looks like from the inside?

You can check out many animations on the GoStrengths! homepage and here. You can also view this demo page that shows various portions of the program. You can also see what’s included in the 10 modules here.

Do you have other programs?

Sure! We have a program dedicated to anxiety relief for children, as well as other programs to help kids learn resilience & well-being skills. Visit our main site at GoZen.com.

I have more questions!

No problem. Fill out this form and we’ll be happy to answer them for you! You can also email us directly at go@gozen.com.


GoStrengths Inc
16501 Ventura Boulevard, Suite 400
Encino, CA 91436
Phone: 1-800-536-1953
Fax: 1-800-536-1953